WEBSITE TERMS OF USE
BACKGROUND:
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These Website Terms of Use, together with the documents referred to in them, set out the terms under which You may use our website at www.letstalkceremonies.com(Our Website).
1. Definitions and Interpretation
In these Website Terms of Use, the following expressions have the following meanings:
“Content”
means any and all text, images, audio, video, scripts, code, software, databases and any other form of information that appears on, or forms part of, Our Website and/ or our social media channels (including but not limited to https://www.instagram.com/letstalkceremonies/; https://es.pinterest.com/letstalkceremonies/;
“Data Protection Legislation”
means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made under it); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications);
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“Intellectual Property Rights”
means:
(a) any and all rights in any patents, trademarks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and email addresses, unregistered trademarks and service marks, copyrights, database rights, know-how, rights in designs, inventions and processes;
(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);
(c) rights of the same or similar effect or nature as or to those in paragraphs (a) and (b) which now or in the future may subsist in any part of the world; and
(d) the right to sue for past infringements of any of the foregoing rights;
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“We/Us/Our”
means Let’s Talk Ceremonies of [ADDRESS], as the owner and operator of Our Website; and
“You/ Your”
means you, as a user of Our Website.
2. Acceptance of Terms
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By accessing or using Our Website, you agree to comply with and be bound by these Website Terms of Use. If you do not agree to these terms, you should not use Our Website.
3. Changes to Terms
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These Website Terms of Use may be revised from time to time without notice. Your continued use of our Website after any changes will constitute your acceptance of such changes. These Website Terms of Use were last updated on 3 JANUARY 2026.
4. Privacy Notice and Data Protection
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4.1 Your use of Our Website is also governed by Our Privacy Notice, which can also be found on Our Website.
4.2 We will collect, use and process Your personal data (including any personal data you supply when setting up Your Account) in accordance with our obligations under the Data Protection Legislation and Our Privacy Notice.
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5. Account
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5.1 You may need to create an Account to access some parts of Our Website. You must ensure You provide accurate information when creating Your Account, and keep that Account information up-to-date if it changes.
5.2 You must create a strong password for Your Account. You must not share Your Account or password with anyone. You must not use anyone else’s Account.
5.3 You must contact us immediately on hello@letstalkceremonies.com if You believe anyone else is using Your Account.
5.4 You may close Your Account at any time. However, you will not then be able to access those areas of Our Website which require an Account to access them.
6. Intellectual Property
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6.1 All Content on Our Website and Our social media accounts, including but not limited to course titles, descriptions, curse workbooks and downloads, text, graphics, logos, images, and software, is Our property (or the property of Our licensors) and is protected by copyright and other intellectual property laws. THE UNAUTHORIZED USE OR COPYING OF any website course or social media content IS IN DIRECT VIOLATION OF INTELLECTUAL PROPERTY LAWS AND IS STRICTLY PROHIBITED!
6.2 Save as set out in Clause 6.3, You may not use, reproduce, distribute, sell, sub-licence, store or create derivative works based on any Content from Our Website or Our social media accounts without Our prior written consent.
6.3 You may access, view and use Our Website in a web browser, print pages from Our Website and save pages for later offline viewing.
6.4 You must always acknowledge Us (or Our licensors, as appropriate) as the owner of the Content on Our Website and on Our social media channels.
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7. User Conduct
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7.1 You agree to use Our Website for lawful purposes only and not to engage in any activity that could harm Our Website, its users, or third parties.
7.2 Whilst We endeavour to keep Our Website free from viruses and malware, You are responsible for protecting Your hardware, software and other materials from viruses, malware and other internet security risks.
7.3 You may not:
7.3.1 Use Our Website for any illegal or unauthorized purpose;
7.3.2 Post or transmit any content that is (or could be construed as) harmful, offensive, discriminatory or violates any applicable laws;
7.3.3 Deliberately introduce any virus or malware, or attack Our Website by means of a denial of service attack;
7.3.4 Attempt to gain unauthorized access to Our Website or its systems; or
7.3.5 Link to Our Website in a way which suggests any association between You and Us or any endorsement by Us, or in a way which might damage Our reputation or take unfair advantage of it.
7.4 We reserve the right to suspect or terminate Your access to Your Account or to Our Website if You breach the terms of this Clause 7, or any other terms of these Website Terms of Use.
8. Links to Third-Party Websites
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Our Website may contain links to third-party websites. We are not responsible for the content or these third-party websites, and shall not be liable in respect of any such content. We are not endorsing that content by linking to them. You should review the website terms and policies of any third-party websites you visit.
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9. Disclaimers
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9.1 We make no representations or warranties, express or implied, that Our Website will meet Your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.
9.2 We make no representations or warranties regarding the accuracy or completeness of the Content, or that the Content is up-to-date. We shall not be liable to You for any inaccuracy contained in the Content or for any reliance You may place on that Content.
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10. Limitation of Liability
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To the fullest extent permitted by law, We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with Your use of Our Website. If You are a business owner, We shall not be liable for loss of profits, sales, business or revenue, loss of business opportunity, goodwill or reputation, loss of anticipated savings, business interruption or for any other indirect or consequential loss or damage.
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11. Indemnification
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You agree to indemnify and hold Us, and Our officers, directors, employees, and agents, harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from Your use of Our Website or from Your violation of these Website Terms of Use.
12. Governing Law
These Website Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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13. Contact Information
If you have any questions or concerns about Our Website or these Website Terms of Use, please contact us at hello@letstalkceremonies.com, or via any of the methods set out on Our ‘Contact Us’ page.
OVERVIEW
Please read carefully these Terms and Conditions (“Terms”, “Terms of Service”) prior to purchasing from Let’s Talk Ceremonies (“Company”).
By purchasing from the Company on the Effective Date (defined below), you (“Participant”) (Company and Participant each a “Party” and collectively “Parties”) agree to the following Terms and Conditions. If Party does not agree to these Terms and Conditions of this agreement, Party may not access any of the Services (defined below). If these Terms of Service are considered an offer and/or program, acceptance is expressly limited to these Terms of Service. Any features or tools which are added to the current program shall also be subject to the Terms of Service. Party can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is the Party’s responsibility to check this page for any changes. This website is hosted on wix.com and Company uses ThriveCart as the platform that allows us to sell Company’s Services to Party.
SECTION 1: SERVICES
Company Services. Company agrees to provide certain Services, herein by this reference (collectively, “Services”) to Participant as stated in the checkout page. Services are not a membership or subscription, unless otherwise specified. Company has the right to refuse Services to anyone at any time. All Services will be performed virtually and not in person, unless otherwise stated. Access to the course, workshop and/or content (“Course”) is provided through Company’s member portal. If applicable, Participant will receive a login and password from Company on or after the Effective Date to access the Course. While Company at times will provide live programs, it is not guaranteed that each program will be live. Company provides the right to provide pre-recorded programs as needed.
Group calls conducted by a coach or representative of Company (“Group Calls”) will be conducted as posted in the member portal, but such days and times are subject to change by Company at Company’s discretion. All Group Calls will last for approximately 60 minutes and include group coaching from Company, hot seats, roundtable discussion, and other types of online coaching. Participant is encouraged to attend all Group Calls but is not required to. Participant may be muted on the Group Calls if it is not his/her time to talk.
If applicable, access to a private Facebook group is for support from Company and/or group members. Company will use reasonable efforts to provide support and answers to any reasonable questions in the Facebook Group (“Facebook Group”). Company is generally available to provide support in the Facebook Group during normal business hours: Monday – Friday 10:00am – 5:00pm EST, and will exclude holidays, two weeks in the month of December and Company development time off. Company will respond to Participant’s questions in the Facebook Group within 3 business days. Company WILL NOT answer any direct messages on social media from Participant.
Company may offer bonuses for paying in full/early bird pricing. Specific bonuses are only guaranteed at the exact time of the Effective Date. Participant may only receive the benefit of bonuses or use add-ons purchased during the Term. No bonuses or add-ons are available to be used or “cashed in” after the Term and are not transferable. The bonuses are available to the Participant as long as they are an item that is available within the Company. If the Company decides to remove/archive the bonus material, the Participant will lose access. The Participant will not be refunded or compensated in the event that a bonus is removed.
Participant Services. During the Term, Participant agrees to cooperate with Company, use his/her best efforts in learning from Company and implementing the instructions, homework (and other documents requested), and the like related to the Services, show up on time for every meeting required, act professionally, and refrain from using profanity during meetings. Participant shall act respectfully on all group calls and in group forums. Participant agrees to give as much as he/she takes. Participant shall refrain from crude behaviour or over-taking other participants. Company retains the right to ask Participant to leave a group call early if Participant’s behaviour is deemed unacceptable. Participant also understands that if the Company feels in its sole discretion that inappropriate behaviour has occurred, Company has the right to remove Participant from any Services deemed appropriate.
SECTION 2: FEES & PAYMENTS
Fees. In consideration of the Services provided herein, Participant agrees to pay Company the amount presented upon checkout (“Fee”). Party is responsible to pay the full amount of the price Party originally agreed to pay for the program at the time of purchase on Effective Date. The Fee may be paid by credit card or other electronic means. If Party opts for a payment plan, Participant is responsible for the full purchase price of the program originally agreed to at time of purchase.
Late Payments. Any Fees that are not paid when due will incur interest at the rate of 5% per year.
Refunds and Cancellations. All Services purchased are NON-REFUNDABLE and non-transferable. Due to the digital nature of the Services and being accessible upon purchase, the Company will refuse the right to all refunds and cancellations. In the event that a refund is issued due to an error in the application of a coupon or promotional code, such refund shall be processed exclusively via STRIPE, minus any transaction fees. The refunded amount will be credited to the account associated with the Participant’s email address. By using our services, you agree to this method of refund and waive any claims for alternative payment methods.
In the event that a refund is approved, there will be an additional 3% fee, plus any applicable processing fees from Stripe or PayPal, added to the payment amount to cover fees associated with having to refund the original form of payment. The fees will be deducted from the refunded amount. Refunds will only be issued under the terms outlined in this agreement and at the sole discretion of Lets Talk Ceremonies. By agreeing to these terms and conditions, the client acknowledges and accepts this policy.
Credit Card Authorization. Each Participant hereto acknowledges that the Company will charge the credit card chosen by the Participant as provided at the time of purchase. Participant will be charged each billing period for the total amount due for that period. In the event the Participant needs to update the payment information that was originally given to process payments to the Company, the Participant must make arrangements to update the card information no later than 14 days before the payment is due. Further, if the Participant is in need of updating their payment information after a charge has already been made, there will be an additional 3% fee added to the payment amount to cover fees associated with having to refund original form of payment and process payment on a new card. To the extent that Participant provides Company with bank/credit/debit card(s) information for payment on Participant's account, Company shall be authorized to charge Participant's card(s) or account(s) for any unpaid charges on the payment plan in this Agreement. In the event the Participant needs to update the payment information that was originally given to process. Please advise there are no limitations for Lets Talk Ceremonies to seek payment for any chargebacks or credit card disputes made by you, the Participant, at any time. Participant agrees to not dispute any charges at any time. In the event that Participant inadvertently disputes a charge made to the account, Participant agrees to immediately cancel/withdraw such a dispute. Participant agrees to not cancel the credit/debit card that is provided as security without Company’s prior written consent.
Billing Review & Temporary Access Hold: If a Participant notifies us of a billing discrepancy (including claims of overpayment, duplicate charges, misuse of coupons, or incorrect pricing), we may place a temporary hold on course access while the matter is reviewed. Once the review is complete and the payment status is confirmed, access will be reinstated promptly for accounts in good standing.
SECTION 3: TERM AND TERMINATION
Term. The term of this Agreement shall commence on the Effective Date hereof and shall continue until termination as provided for below (“Term”).
Termination for Cause By Company. Company may terminate this Agreement for “Cause”. Termination of this Agreement for “Cause” as it relates to this Section shall occur if Participant breaches this Agreement and fails to cure such breach within 7 calendar days following written notice from Company of such breach.
Termination for Cause by Participant. Participant may terminate this Agreement for “Cause”. Termination of this Agreement for “Cause” as it relates to this Section shall occur if Company materially breaches the Services Section (I)(A) of this Agreement and fails to cure such material breach within 14 calendar days following written notice from Participant of such breach.
Chargebacks. Any attempt by Participant (whether successful or not) to cancel any credit card payment for the Fee (or file a chargeback) (each a “Chargeback”) will be considered a breach of this Agreement. This Agreement contains a dispute process that does not contain any form of Chargeback. Participant understands and acknowledges that any attempted Chargeback may have major consequences for Company, including, but not limited to fees and expenses, loss of customers, loss of revenue and potential revenue, increase in merchant rates in the long term, fines, termination of merchant account, and loss of ability to secure a merchant account with any processer. Company reserves the right to dispute such Chargeback pursue Participant for the Fee and expenses owed to Company herein, and all other legal remedies at law and equity. Participant agrees that, regardless of whether Participant is ultimately successful in any Chargeback, he/she is still liable for the Fee owed to Company as well as all expenses (including attorney fees) incurred by Company in responding to such dispute. If Company is successful in any credit card cancelation dispute, Company reserves the right to pursue Participant for all costs and expenses Company incurs in disputing or defending such credit card cancelation, including but not limited to the lost business profits in the form of time Company and its representatives spent handling such dispute. If Participant is successful in any Chargeback, Company will be entitled to 2 times the amount of the Fee (plus expenses) as liquidated damages.
Effect of Termination. Termination of this Agreement shall have no effect on any and all Fee for Services due. To clarify, the Fee is deemed due and earned as of the Effective Date, regardless of whether Participant decides to pay the Fee in installments as provided herein. The rights, duties, and obligations of the Parties shall continue in full force during and following the period of any termination notice (as defined above) until termination, including the rendering of Services.
SECTION 4: RESTRICTIVE COVENANTS
Acknowledgements. Participant acknowledges that: (1) Company’s business is conducted throughout the World; (2) the covenants contained herein are essential elements of this Agreement and that, but for such covenants, the Company would not have entered into this Agreement with Participant; (3) Company has developed a long-standing relationship with its clientele and that the breach of any of the restrictions and covenants set forth herein would cause substantial loss to the goodwill of the Company and cause the Company irreparable harm; (4) the restrictions imposed on Participant herein and the purposes for such restrictions are reasonable in time, scope and duration and are designed to protect the goodwill, Confidential Information, the continued success of the Company, and the Company’s relationships with its near-permanent clients, suppliers, and licensees; and (5) the restrictions imposed on Participant herein in no way are harmful to the public.
Confidential Information. Confidential Information Defined. As part of this Agreement, Participant will have access to Company’s Confidential Information shall include: the Company’s and its affiliates products, processes, and other services, including but not limited to policies & procedures, any proprietary, confidential, or secret knowledge, data, or matters, whether transmitted in writing, orally, visually, or otherwise, used in, associated with, or related to the Company, the current or anticipated business of the Company, the research, development, design, and marketing activities of the Company, and those of any party granting rights to the Company or that has been identified to Participant, either orally or in writing, together with analyses or documents that contain or otherwise reflect such matters, including know-how, technology, financial information, trade secrets, client lists, client names or identities, details of vendor, licensor, client or consultant contracts, pricing policies, operational methods, marketing plans or strategies, product development techniques or plans, business acquisition plans, new personnel acquisition plans, methods of manufacture, drawings, specifications, personnel data, processes, formulas, designs and design projects, computer programs, inventions and research projects of the Company, all copyrights, works of authorship, copyright registrations and applications therefor and all other rights corresponding thereto throughout the world, and trademarks, trademark registrations and applications thereof and all other rights corresponding thereto, and all other information that may be deemed confidential to Company (“Confidential Information”).
Covenant Not to Use or Disclose Confidential Information. Participant agrees not to use or disclose to any third party, directly or indirectly, for any reason or in any way, other than at the express direction of the Company or as required by law, any Confidential Information.
Non-Solicitation. Participant covenants and agrees as follows:
Clients. During the Term hereof, and for two (2) years after the termination of this Agreement (“Restricted Period”), Participant shall not solicit or cause another to solicit for the others benefit, or for the benefit of any other person or entity, any client or potential client of Company without first obtaining the written consent of the Company. The term “Client” shall refer to any individual, business or other entity who was or is doing business with the Company prior to or after the Effective Date. The term “Potential Client” shall refer to any individual, business or other entity who or which was not, at the relevant time, an actual client of the Company but who or which, at such time, had disclosed Confidential Information to the Company regarding its programs or needs, or to whom or which a proposal for service had been made by the Company.
Employees/Contractors. During the Term hereof and Restricted Period, the Participant shall not solicit or cause another to solicit for Participant’s benefit, or for the benefit of any other person or entity, any employee or independent contractor of Company, without first obtaining the written consent of the Company.
Non-Compete. During the Term hereof and Restricted Period, Participant shall not, in any capacity, including as an employee, contractor, consultant, partner, shareholder, owner of securities, lender, officer, director, principal, agent, or trustee of any person, engage or participate in, enter the employ of, or render any services similar to that of Company’s Services hereunder, to any person engaged in any competitive business of Company.
SECTION 5: DEFAULT AND REMEDIES
Remedies. If Participant breaches or threatens to commit a breach of any of the provisions contained herein, Company shall have the following rights and remedies, each of which rights and remedies shall be independent of the others and severally enforceable, and each of which is in addition to, and not in lieu of, any other rights and remedies available to Company under law or in equity:
Attorney’s Fees. In the event Company brings an action or suit against Participant by reason of any breach of this Agreement, Company shall be entitled to have and recover of and from Participant all costs and expenses incurred or sustained by Company in connection with such action or suit, including without limitation legal fees and litigation expenses.
Law, Jurisdiction and Venue. All questions concerning the construction, validity, and interpretation of this Agreement and the performance of the obligations imposed by this Agreement shall be governed by the internal law, not the law of conflicts, of the European Union.
Dispute Process. If either Party has a dispute against the other Party under this Agreement, the Parties agree that they will take the following steps in order, prior to filing any type of lawsuit:
Notice. The Party claiming the dispute shall first send written notice of any such dispute to the other Party setting forth the detail of the dispute. The Parties agree to discuss and cooperate in good faith in an effort to resolve such dispute prior to moving onto the next step, mediation.
SECTION 6: DISCLAIMERS; LIMITATION OF LIABILITY
Warranty Disclaimer. PARTICIPANT AGREES THAT HIS/HER THE SERVICES PROVIDED HEREIN SHALL BE AT PARTICIPANT’S SOLE RISK AND THAT THE INVESTMENT FOR THE FEES IS SUBSTANTIAL. IN MAKING THE DECISION TO ENTER INTO THIS AGREEMENT, PARTICIPANT MUST RELY ON HIS/HER OWN (AND HIS/HER AGENTS) RISKS INVOLVED. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT ASSOCIATED WITH THE SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (III) ANY BUGS, VIRUSES OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE WHERE THE SERVICES MAY BE ACCESSED BY ANY THIRD-PARTY. UNLESS OTHERWISE PROVIDED FOR BY COMPANY, COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY THROUGH THE SERVICES OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN PARTICIPANT AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, PARTICIPANT SHOULD USE HIS/HER BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
NO GUARANTEES. PARTICIPANT AGREES THAT COMPANY HAS NOT MADE ANY GUARANTEES ABOUT THE RESULTS OF TAKING ANY ACTION, WHETHER RECOMMENDED ON WITH THE SERVICES OR NOT. COMPANY PROVIDES EDUCATIONAL AND INFORMATIONAL RESOURCES THAT ARE INTENDED TO HELP PARTICIPANT IN BUSINESS AND OTHERWISE. PARTICIPANT NEVERTHELESS RECOGNIZES THAT HIS/HER ULTIMATE SUCCESS OR FAILURE WILL BE THE RESULT OF HIS/HER OWN EFFORTS, PARTICIPANT’S PARTICULAR SITUATION, AND INNUMERABLE OTHER CIRCUMSTANCES BEYOND THE CONTROL AND/OR KNOWLEDGE OF COMPANY. PARTICIPANT ALSO RECOGNIZES THAT PRIOR RESULTS DO NOT GUARANTEE A SIMILAR OUTCOME. THUS, THE RESULTS OBTAINED BY OTHERS, WHETHER CLIENTS OR CUSTOMERS OF COMPANY OR OTHERWISE, APPLYING THE PRINCIPLES SET OUT WITH THE SERVICES ARE NO GUARANTEE THAT PARTICIPANT BE ABLE TO OBTAIN SIMILAR RESULTS.
Limitation of Liability. IN NO EVENT SHALL COMPANY, ITS MANAGERS, MEMBERS, EMPLOYEES, LICENSORS, SUPPLIERS OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM THIS AGREEMENT. PARTICIPANT AGREES THAT THE MAXIMUM TOTAL LIABILITY OF COMPANY TO YOU FOR ANY CLAIM UNDER THIS AGREEMENT, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE ACTUAL FEES RECEIVED BY COMPANY FROM PARTICIPANT. NO PERSONAL LIABILITY SHALL AT ANY TIME BE ASSERTED OR ENFORCEABLE AGAINST COMPANY’S MANAGERS, MEMBERS, EMPLOYEES OR AGENTS ON ACCOUNT OF THIS AGREEMENT. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THIS AGREEMENT. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SECTION 7: INDEMNITY
Participant agrees to defend, indemnify and hold harmless Company, its managers, members, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from Participant’s breach of this Agreement.
SECTION 8: MISCELLANEOUS
Amendment and Modification. This Agreement cannot be changed orally or by course of conduct, and no executory agreement, oral agreement or course of conduct shall be effective to waive, change, modify or discharge it in whole or in part unless the same is in writing, dated, and is signed by the Parties. Notwithstanding the foregoing, Company may modify the Services at its discretion provided that the Services are not materially diminished or altered.
Assignment and Binding Effect. The rights and benefits of Company under this Agreement shall be transferable. All covenants and agreements hereunder shall inure to the benefit of, and be enforceable by or against the Parties’ successors and assigns.
Calendar Days and Time. Any reference herein to “day” or “days” shall mean calendar and not business days, unless otherwise expressly granted. If the date for giving of any notice required to be given hereunder or the performance of any obligation hereunder falls on a Saturday, Sunday, or Federal holiday, then said notice or obligation may be given or performed on the next business day after such Saturday, Sunday, or Federal holiday.
Counterparts. This Agreement may be executed simultaneously in two or more counterparts each of which shall be deemed an original, and all of which, when taken together, constitute one and the same document. The signature of any Party to any counterpart shall be deemed a signature to, and may be appended to, any other counterpart. The signature of the Parties hereto on this Agreement may be executed and notarized on separate pages, and when attached to this Agreement shall constitute one complete document.
Effective Date. Effective Date means the date Participant agrees to the purchase.
Headings, Captions, etc. The headings herein are inserted as a matter of convenience only, and do not define, limit, or describe the scope of this Agreement or the intent of the provisions hereof, are not to be considered in construing this Agreement, and, where inconsistent with the text, are to be disregarded.
Integration Clause. This Agreement contains the entire agreement between the Parties hereto, and supersedes any and all prior agreements, arrangements or understandings between the Parties relating to the subject matter hereof. No oral understandings, statements, promises or inducements contrary to the terms of this Agreement exist. No representations, warranties, covenants or conditions, express or implied, other than as set forth herein have been made by the Parties hereto. No Party, nor any agent or attorney of any Party has made any promise, representation, or warranty, expressly or impliedly, which is not expressly contained in this Agreement, and each party further acknowledges that the Party has not executed this Agreement in reliance upon any collateral promise, representation, or warranty or in reliance upon any belief as to any fact or matter not expressly recited in this Agreement.
Non-Disparagement. Each Party agrees to refrain from making any public or private statement about the other or its members, managers, employees or affiliates that would be injurious to the other Party’s business or reputation or which would, directly or indirectly, interfere with the business of the other Party.
Notice. Any notice or communication required or permitted to be given under these Terms and Conditions shall be in writing and shall be delivered by email. Notices and communications shall be addressed to, and delivered at, the following email addresses: hello@katieandfloyd.com
A notice must be addressed to the recipient signatory at the email address stated herein or at the recipient’s last known email address. A notice sent by email shall be deemed given if confirmed by a delivery receipt or a read receipt. By notice complying with the requirements of this Section, each Party shall have the right to change the email address or the addressee, or both, for all future notices and communications to such Party, but no notice of a change of addressee or email address shall be effective until actually received.
Severability. It is hereby expressed to be the intent of the Parties that should any provision, covenant, agreement, or portion of this Agreement or its application to any person or entity be held invalid by a court of competent jurisdiction, the remaining provisions of this Agreement and the validity, enforceability, and application to any person or entity shall not be impaired thereby, but such remaining provisions shall be interpreted, applied, and enforced so as to achieve, as near as may be, the purpose and intent of this Agreement to the greatest extent permitted by applicable law.
Publicity. During the Term, Participant may post materials, comments, or replies to comments (“Participant Contributions”) on group forums, materials, or via email to Company. Participant grants Company a royalty-free, non-exclusive, worldwide license to copy, display, use, broadcast, transmit, and make derivative works of all Participant Contributions. Company has the right to use the photographs and video taken by Company related to the Services herein, in all forms and in all media and in all manners, without any restriction as to changes or alterations, for advertising, trade, promotion, exhibition, or any other lawful purposes. Participant waives any right to inspect or approve the photograph(s), finished version(s) incorporating the photograph(s), or the use to which it may be applied.
Waiver. No waiver of any term, provision or condition of this Agreement shall be deemed to be or construed as a further or continuing waiver of any such term, provision or condition of this Agreement. If either Party waives a breach of this Agreement by the other Party, that waiver will not operate or be construed as a waiver of later similar breaches.
Force Majeure. No Party shall be liable or responsible to the other Party, nor be deemed to have breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other Party hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted Party’s (“Impacted Party”) control, including, but not limited to, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) a natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, explosions, infestations), epidemic, or pandemic; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labor stoppages or slowdowns or other industrial disturbances; and (i) shortage of adequate power or transportation facilities.
PRIVACY POLICY
PLEASE CAREFULLY READ THIS PRIVACY POLICY PRIOR TO VIEWING AND USe of THIS WEBSITE
PRIVACY POLICY CONSENT
The website www.letstalkceremonies.com (“Website”) and its content is owned by Let’s Talk Ceremonies (“Company”, “we”, or “us”). The term “you” refers to the user and/or viewer of this Website, agree to and acknowledge to be bound by the following terms of this Privacy Policy, and any information that you contribute or provide to Company is subject to the terms of this Privacy Policy.
The purpose of this Privacy Policy is to inform you how we collect, use, process and distribute your personal information as defined within the terms of this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy, and also our Terms of Use, if applicable.Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its content is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.
INFORMATION WE COLLECT
Personal information collected includes that which you provide voluntarily by “opting in” to receive a free resource, subscribing to our email list or newsletter, purchasing a product or service, or contacting us via our website, as well as all information automatically collected from you based upon your activity on our Website.
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Personal information we collect may include, but is not limited to, the following: Name(s), email address(es), telephone number, billing information, physical address(es), PO Box information, credit card information (“Personal information” and “Personal data”).
This information may be collected through the following or for the following, but is not limited to: submitting personal information in order to receive a free resource (“freebie”) or newsletter, to purchase an eBook, course(s) and/or program(s) for billing information so that we can maintain our contractual obligation to our payment processing software, through our contact form in order to ask a question, receive marketing emails or request a return email from a member of the Company, or information received in order to gain information on a co-branded offer, program or course.
Personal information collected is given to us voluntarily and, as such, you are giving us consent to use, collect and process such personal information. If you choose not to provide us with certain Personal Data, you may not be able to participate in or access certain aspects of our Website or content.You acknowledge that whenever you voluntarily make your personal information available for viewing by others online through, but not limited to, this Website, it’s content, blog, commenting on such blog, posting or commenting on social media, within programs, coaching calls, it may be seen, collected and used by others. Company shall not be responsible for any unauthorized or improper use of the information you voluntarily share.
HOW WE COLLECT & USE YOUR PERSONAL INFORMATION
You understand that your decision to provide any information to us is voluntary and constitutes your clear consent to allow us to collect, process, and retain it.Should you elect to “opt-in” to receive and should you wish to receive any freebies or other information, Company shall ask for your personal information, you shall provide us with your personal information, we may collect such information that you provide, which may include, but is not limited to, your name, email address and phone number.
Should you elect to fill out our contact form (such as our “contact us” form/page) on our Website, or provide us with any other communication, including, but not limited to information provided via email, contact form, social media messaging, posts, text messages or social media comments, we may collect such information that you provide, which may include, but is not limited to, your name, email address, phone number and any other information that is contained on your social media platform. It is Company’s policy that this data is retained and processed simply as a means to communicate with you, answer any questions/concerns and in order to keep a record of such communication.
Should you elect to purchase any eBooks, courses, programs (group or one-on-one) or work privately with any members, employees or coaches of the Company, in order to carry out and complete such purchase or sale of goods or services, Company shall collect personal information including but not limited to your name, email address, billing address, credit card or payment information, and any other information necessary in order to complete purchase of the product or service you elect to buy. We will collect and process this data in order to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. We use third party data processors to take and complete payment, and we will not retain nor have access to your payment information.
By voluntarily providing Company personal information on our blogs, social media pages or any other online forum, we may use that personal information for any future marketing materials, promotional materials, targeted advertisements or testimonials. Company assures you that use of such personal information for testimonials shall require a separate document to be signed by Company and yourself.
Should you elect to be added to our email list or newsletter, we may use your data to send you targeted social media advertisements or use/upload your personal information into our social media account to create lookalike audiences. In order to ensure compliance with the CAN-SPAM act, all emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.Company may track your future interactions with our content, and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in. The information will be collected by us following your choice to manually enter it in and click to be added to our list. No such information will be collected without your taking action to be added to our list, or in exchange for a free resource.
SMS COMMUNICATION
If you voluntarily provide your phone number and opt in, you may receive SMS/text messages from Maria Wendt, LLC. These may include transactional messages (e.g., order confirmations, delivery updates), promotional messages (e.g., new product launches, special offers), or reminders.Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or get help by replying HELP. Consent to receive text messages is not a condition of any purchase.We do not sell or share your phone number with third parties for their marketing purposes. All data is handled securely and in accordance with this Privacy Policy.
USE OF PERSONAL INFORMATION COLLECTED THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGY (“COOKIES”)
Company may also collect personal information through Automatic Data Collection Technology such as use through the standard “cookies” feature of available web browsers. Company does not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies.
We may use both session cookies and persistent cookies.It is your election to choose whether to accept, decline or disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended. Our Website does not respond to Do Not Track signals sent by your browser.
We may also collect data about how you use Website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, in order to obtain statistical data, improve our website and offerings, and ensure you receive information relevant to you. If we utilize this technology, we will use them in compliance with all policies of these third-party companies.
We may receive personal data from third parties including Google, social media platforms, search engines, Paypal, Stripe, and other third-party payment processing companies.We may also receive data from third parties like Google Analytics, Facebook and other advertising platforms, providers of technical or payment services as needed, and other similar third parties.
We do our best to only utilize third parties who have been deemed GDPR and LGPD-compliant, and whom we have either completed a data processing agreement with, or have reviewed and confirmed their policies regarding data processing to ensure compliance.Company may share your personal information with trusted third parties in order to contact you via email, process payments, run advertisements and to our affiliates. Company agrees not to share your personal information with third parties for a profit.
ANONYMOUS DATA COLLECTED AND USE
In order to maintain our Website’s quality, we may use your IP address to diagnose issues with our server and/or issues with our Website’s pages or content. Your IP address shall not be used by Company to personally identify you but may be used for marketing purposes and for improving our services and Website performance. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.
GENERAL DATA PROTECTION REGULATION (“GDPR”)
Company ensures compliance with the European Union’s General Data Protection Regulation (“GDPR”) and confirms that we have lawful grounds for processing the information we collect from you.
Should you provide personal information via our “contact us” page or send any other form of electronic communication, we will process your data based upon our legitimate interest to respond to user or customer inquiries. If you elect to receive communication from us by “opting in” and provide us with your name and email address in exchange for a free resource, training, eBook, webinar or electronic deliverable, or if you purchase from us any courses, programs, eBooks or coaching packages, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services.
We may also give you the option to be added to our email list, in order to receive our newsletter, information about our products and services, and other information we believe may be of interest to you based upon your decision to opt-in to one or more of our free resources, and will obtain your consent to do so. You may withdraw consent at any time by contacting us at support@mariawendt.com and requesting your information be edited, updated, or deleted. We do not collect any sensitive data, nor any information regarding criminal offenses or convictions.
GENERAL LAW FOR THE PROTECTION OF PERSONAL DATA (“LGPD”)
Company ensures compliance with the Brazil’s Lei Geral de Proteção de Dados Pessoais (“LGPD”)and confirms that we have lawful grounds for processing the information we collect from you. Company has an assigned Controller, Operator and Officer who over sees Company’s data processing.
Should you provide personal information via our “contact us” page or send any other form of electronic communication, we will process your data based upon our legitimate interest to respond to user or customer inquiries.
If you elect to receive communication from us by “opting in” and provide us with your name and email address in exchange for a free resource, training, eBook, webinar or electronic deliverable, or if you purchase from us any courses, programs, eBooks or coaching packages, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services.
We may also give you the option to be added to our email list, in order to receive our newsletter, information about our products and services, and other information we believe may be of interest to you based upon your decision to opt-in to one or more of our free resources, and will obtain your consent to do so.
We do not collect any sensitive data, nor any information regarding criminal offenses or convictions. Should you request confirmation of the existence of your personal data in our database, you may send a request to support@mariawendt.com to do the following:Confirm of the existence of data;Access to such data;Correct incomplete, inaccurate or outdated data;Anonyme, block or eliminate unnecessary, excessive or treated data in discrepancy with the provisions of this law;Data portability to another service provider or product, upon express request and observance of commercial and industrial secrets, in accordance with the regulations of the controlling body and the national authority regulations;Eliminate personal data processed with the consent of the holder, except in the cases provided for in Article 16 of the law;Information of any public and private entities with which the Company’s Controller has made shared use of data;Information on the possibility of not providing consent and on the consequences of refusal;Revoke or withdraw consent at any time
HOW INFORMATION IS STORED AND SHARED
Company stores and processes personal information through a data management system.
Company takes important and appropriate measures to ensure that all personal information collected is kept confidential.
Company maintains that there are limited purposes which it shall share personal and confidential information including, but not limited to, processing any billing, or for providing technical support for our website, to members of our team/employees/management/personnel for legal or accounting purposes only.
Any parties who will have access to your information will keep such information confidential and will never share with any unrelated parties to the best of our abilities. information provided by you will never be shared, sold, or given to any other company or person without your consent, other than what is required to complete a purchase or request you have made, unless required to do so by law, or any governmental requirements. We require all such third parties to treat your personal information in accordance with the law, and only allow them to process your personal data for specific, necessary purposes.
Company utilize a third-party company to act as a data processor, which stores information such as names and email addresses that make up our email list. To the best of our ability, we have researched and concluded that all third-party data processors we use have advised us they are compliant with the General Data Protection Regulations as well.
Should Company be required to disclose such personal information as provided by law, or should there be a good faith belief that such disclosure is necessary to protect the rights of Company, this Website, any member of our Company or our property, the property of our users or licensees, should any portion of this Privacy Policy, our Terms and Conditions, Terms of Use or Website Disclosure are bring violated, in order to prevent or mitigate a crime that is or may be committed, or to protect that safety or rights of our other users or the public.
Website, and the servers and parties which made this website available on a global scale, are located within and operate within the European Union d all matters relating to the internet and this Website, including content, as well as the principles of the General Data Protection Regulation (GDPR) and the General Law for the Protection of Personal Data (LGPD) as they apply to residents of the European Union. Any information you choose to provide through this website, including subscribing to a newsletter, opting-in to receive a free gift, or purchasing something will be transferred to the United States for processing.
That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information, and how it is stored by us. If transferred to another country, it may not have data protection laws that are as comprehensive or protective as those in your country of residence; however, our collection, storage, and use of your Personal Information will at all times be governed by this Privacy Policy.
By visiting our Website, you acknowledge this information, and by submitting any personal information onto our Website, you hereby authorize this transfer and processing of information.
Company also retains the right to share such personal information as a result of a sale of Company, or any branch of the company, as well as with any joint venture partners or affiliate marketers, should we deem it necessary to share such information. We will always take all reasonable measures to protect and safeguard your information.
We retain the minimum amount of Personal information required for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personal Data for longer periods of time if necessary for legal, contractual and accounting obligations. Such information includes name, email address, and behavior tracking, as long as you elect to remain on our mailing list, and any additional Personal information as long as it is needed in order to fulfil the purpose for which it was initially collected, such as completing a purchase. We will also retain and use collected information as necessary in order to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database, your information will be deleted, and no longer retained.
PASSWORD PROTECTION AND USECompany may require you to create a username and password in order to use certain features of the Website or its content. Company is not responsible for maintaining the confidentiality of the username and password you create. You are solely responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.You shall agree to immediately notify Company of any unauthorized or improper use of your username or password, or of any breach of security by immediately sending an email wo hello@letstalkceremonies.com immediately after recognizing such breach or improper use.
Company suggests logging out of each session in order to protect against unauthorized or improper use.Company shall use its best efforts to maintain the confidentiality and privacy or your username(s) and password(s) and shall not share such information without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
CONFIDENTIALITY, SECURITY & INFORMATION PROTECTIONCompany uses commercially responsible methods to safeguard all personal information, including information voluntarily provided to us, automatically collected, by using reasonable online security measures, and sharing your data with reputable third-party vendors that are compliant with generally accepted security and safety measures. We utilize a Secure Sockets Layer (SSL) on our website in order to assist in the secure transfer of information. Company cannot guarantee the complete safeguard of all personal information, however, should we become aware that a data breach has occurred, We will timely notify the necessary parties with as much information as we have availableWhile our team does our best to protect the information we collect, and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information, without our consent. Should our website be tampered with, you understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to use of such information by such an unauthorized party.
YOUR RIGHTS TO ACCESS, CONTROL RESTRICT, DELETE, UPDATE PERSONAL INFORMATION AND UNSUBSCRIBE
Company does not participate in spam and shall always provide to you an option to opt-out of our communications. We will not sell, rent or share your email address.At all times, Company acknowledges that you have the right to edit, update or delete your personal information from our database. You may click “unsubscribe” at the bottom of any email Company sends to you or by contacting Company at hello@letstalkceremonies.com.You have the right to request information concerning how your data is being used, request which personal information and data we currently have and use, correct or edit any data which is no longer accurate, unlawful or no longer needed, withdraw consent to the processing of your personal information, lodge a complaint should you feel your personal information is being used unlawfully or restrict or object to how the data is being used. Should you wish to receive such information, please contact Company at letstalkceremonies.com
THIRD-PARTY WEBSITES
Website may provide links to third-party websites. Company is not responsible or liable for the content and activities of other individuals, companies or entities whose website or materials may be linked to Company’s Website or its content. Company is also not liable for the privacy of the information which is voluntarily shared on any third-party website. Company urges you to review the privacy policies of any third-party website in order to ensure the use and protection of your personal information is to your satisfaction.You further understand that should you click on a link and be taken to another website, this Privacy Policy does not attach, and we have no control, responsibility, or liability for content, activities, or policies of any other company, website, or individual. You acknowledge and agree that we are not responsible for the privacy policies or practices of third parties, and that you understand you will need to review the privacy policy of each individual website to confirm their specific policies.You must be at least 18 years old or older to gain access to our Website and its contents. This Website is not intended for those who are under 18 years old.Company does not knowingly collect any information from anyone who is under 18 years of age and does so in compliance with the Children’s Online Privacy Protection Act as well as the General Data Protection Regulation of the European Union. This Website, as well as its contents, is directed solely to individuals who are at least 18 years old and older.If we learn we have collected or received personal information from a minor under 18, we will delete this information, and/or attempt to obtain parental consent. If you have any reason to believe we may have unknowingly collected data from a minor, please immediately send us an email at hello@letstalkceremonies.com.
NOTIFICATION OF CHANGESWe may use your Personal information, such as email addresses, to inform you of any changes made to the Website, its contents or for request for any additional information. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy. Company highly suggests that you review this Privacy Policy periodically. Continued use of any of information obtained through or on the Website or its content following the posting of changes and/or modifications constituted acceptance of the revised Privacy Policy. Should there be a material change to our Privacy Policy, we will contact you via email or by a prominent note on our Website.You agree that you have read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the Website at any time without notice. In the event of a material change, we will let you know via email and / or a prominent notice on our Website. Should you have any questions regarding this Privacy Policy, your rights contained herein, or would like to review, update or remove your personal information, please contact us at hello@letstalkceremonies.comLast Updated: January 3, 2026
SHIPPING & DELIVERY POLICY
Digital Products & Downloads
Most of our products are digital, which means you will not receive any physical items in the mail/post/by courier
Digital products are typically delivered via email once your checkout is completed. This email may include download links, login details, or access instructions depending on the product purchased.
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Delivery Timeframes
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Instant-access products: Most digital items are delivered within minutes of purchase.
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Review-based or personalised products: Some services (such as ceremony reviews, audits, or personalised feedback) require additional processing time and may take up to 14 days to be delivered. This will be clearly stated on the product page.
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If You Haven’t Received Your Access Email
If your order includes a download link or login information and you haven’t received it:
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Please check your spam/junk folder first.
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If it still hasn’t arrived after 2 hours, email us at hello@letstalkceremonies.com and we’ll assist you as soon as possible.
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Please note that we are based in Europe and respond to emails during normal office hours of 9am–5pm (CET).
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Coaching Sessions (Zoom)
Some products include live 1:1 coaching sessions delivered via Zoom. After booking, you will receive confirmation and access details for your session.
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You are responsible for attending your scheduled session.
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No refunds are offered for missed calls.
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Cancellations made with less than 48 hours’ notice are non‑refundable.
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Rescheduling requests must be made in writing. While we will do our best to accommodate a new time, rescheduling cannot be guaranteed.
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Need Help?
If you have any issues accessing your purchase or have questions about delivery, please contact hello@letstalkceremonies.com and we’ll be happy to help during our office hours.
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RETURNS & REFUNDS POLICY
Digital Products & Downloads
Many of our products are delivered digitally. Once purchased, digital items cannot be returned or exchanged. For this reason, we do not offer refunds on any digital downloads, templates, guides, courses, or online resources. Please make sure you read the product descriptions carefully before purchasing.
Some products (such as reviews or personalised audits) require additional processing time and may take up to 14 days to be delivered. This will be clearly stated on the product page.
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Access Emails & Delivery Issues
If your product includes a download link or login details, these are usually sent within minutes.
If you do not receive your email:
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Please check your spam/junk folder.
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If it has still not arrived after 2 hours, contact us at hello@letstalkceremonies.com.
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Please note that we are based in Europe and respond to emails during normal office hours of 9am–5pm (CET).
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1:1 Coaching Sessions (Zoom)
Some products include live coaching sessions delivered via Zoom. When booking a session, you agree to the following:
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No refunds are offered for missed sessions.
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Cancellations made with less than 48 hours’ notice are non‑refundable.
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If you need to reschedule, this must be requested and approved in writing.
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While every effort will be made to accommodate a new time, rescheduling cannot be guaranteed.
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Questions or Concerns
If you have any issues accessing your purchase or need support, please contact us at hello@letstalkceremonies.com and we’ll be happy to help during our office hours.
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